Per our Service Rules and Regulations (SRR), the cooperative shall offer an “Average Payment Plan” designed for members to make their payments about the same each month of the year.
Eligibility Requirements
To be eligible for the plan (known as the Budget Billing Plan):
- The member’s account must be at a $0 balance.
- The account must have a good pay history.
- The account must have been active for at least 12 months.
How It Works
- The monthly payment is determined by averaging the actual amount of energy used during the previous 12 months.
- August is the true-up month
- If you have paid more than actually billed, you will have a credit that will be calculated into the new budget amount.
- If you have paid less than actually billed, you must pay the full amount due, or you could be subject to disconnect and will be removed from the Budget Billing Plan.
Continuation & Opt-Out
- We will continue all members on Budget Billing that have a credit or pay the total due in August, the true-up month, into the next cycle automatically.
- Members can opt out of the program at any time, but may need to true up any remaining past due balance at the time of opt out.
- Typically, September is the start-up month for any new Budget Billing Plan.
Payment Details
- Payments are due on or before the due date (27th of the month), but should not be paid before the billing date (10th of the month); otherwise, the system does not recognize that a budget payment was made.
- If the budget payment is not paid by the due date, a late penalty fee will be assessed.