Sunset and powerlines

New Member Guide

Report an Outage

When the power goes out, we want to hear from you right away. Reporting an outage helps our crews locate problems faster and restore service safely. Our Outage Center includes how to report outages, what information is helpful when you call, and what to expect during restoration. Your safety matters most—please treat all downed lines as energized and keep a safe distance.

There are several ways to report an outage:

Visit the Outage Center
Energy Efficiency

Using energy wisely helps keep bills affordable and supports a stronger, more reliable electric system for everyone. West Oregon Electric Cooperative offers tips, tools, and programs to help members improve efficiency at home and on the farm. Whether you’re looking for easy low-cost changes or bigger long-term upgrades, our Energy Efficiency resources can point you in the right direction.

Explore Energy Resources
Energy Assistance Contact Information

If you are having trouble paying your electric bill, you are not alone—and help is available. Our Energy Assistance Program page lists the organizations and programs that can assist members facing hardship, along with the right phone numbers and contact details. Please reach out early if you need support; the sooner you contact an assistance provider or our office, the more options you will have. If you are in need of assistance paying your electric bill, please call WOEC at (503) 429-3021 for more information.

Learn More About Energy Assistance