Check your main electric box, circuit breakers, and/or fuse box to make sure nothing has tripped. You don’t want to be billed for an expensive service call with a truck and 2 linemen if you’ve just blown a circuit breaker (Service Rules & Regulations, section 5.8).
- Check with your neighbors, if at all possible, to see if they have power.
- If it’s not your personal system, call the West Oregon Electric Cooperative (WOEC) office.
If everyone with an outage calls–even if the lines are busy, please keep calling—this helps the crews isolate where the actual problem is. Even if it’s not normal office hours, please call it in. Your call will be routed to an after-hours answering service that will forward your information to Dispatch. They will not be monitoring social media platforms to determine where the problem is, especially on weekends. In cases of long-term, extended outages, staff might be able to give information on the WOEC Facebook page.
Sources:
What Happens When the Lights Go Out?, Ruralite, January 2019, Pages 4, page 32
Storms Can Bring Power to a Stop, Ruralite, March 2017, Page 4