Bills not paid by the due date on the billing statement shall be considered delinquent. This does not include Budget or Payment Plan Accounts, which are current.
A disconnect notice will be mailed if the amount in arrears has been due 30 days or more. In all cases, service will be disconnected on or after 10 days after the date of the disconnection notice, unless the account is paid in full or mutually acceptable payment arrangements have been made with the Cooperative prior to the disconnection date.