Third-party notification shall be available to all consumers. It is especially useful for elderly, disabled, or home bound consumers who live alone and those who travel a great deal or spend winters out of town.
The Cooperative shall establish a third-party notification method whereby the Cooperative has someone on record, other than or in addition to the consumers, who the Cooperative will notify for billing purposes or when problems arise.
Under this double notification procedure the consumer also authorizes the Cooperative to send a copy of any termination or final notice to the third party before the cutoff date. The third party can be any person or agency selected by the consumer.
The person or agency will not be obligated to pay the consumer's bill, unless they have also signed as a guarantor. This person or agency generally is meant to act as an additional communication link between the consumer and the Cooperative.